FREQUENTLY ASKED QUESTIONS ABOUT DASH IN REWARDS

SO...WHAT’S THIS I HEAR ABOUT DASH IN REWARDS?
Glad you asked. In short, people like to save money and get free stuff. Dash In Rewards makes it super easy for our customers to quickly earn points and save more on fuel, food, beverages, and car washes when they use our Dash In Rewards App at participating locations.
WHAT DO I GET WHEN I JOIN?
For signing up, you save 25 cents per gallon on fuel for the first 60 days (up to 1 use per day) and 5 cents per gallon thereafter (up to use 1 use per day) for being an active member. As if that isn’t enough, new members get a Free Car Wash which is valid for 60 days after signing up. Once redeemed, you’ll have 30 days to use the wash code. Plus, you’ll receive 200 bonus points for $2 worth of savings on delicious food inside the store.
HOW DO I EARN POINTS?
Just do what comes naturally: fill your tank, have something to eat or drink, treat your car to an exceptional car wash. Every time your loyalty account is associated with a transaction, you get rewarded.
  • 5 points per dollar spent in-store at Dash In (excluding age restricted products).
  • 3 points per dollar spent on each car wash.
  • 2 points per gallon on mid-grade and premium fuel.
  • 1 point per gallon on regular and diesel fuel.
  • 150 points when you refer a friend.
ARE POINTS EASY TO REDEEM?
You bet. Look for the Rewards Store on our Dash In Rewards App to convert your points. Then at check-out, just scan the rewards QR code in the App.
WHAT CAN POINTS BE REDEEMED FOR?
All the great things you love about Dash In…..
  • 100 points gets you $1 of Dash Cash to redeem for savings on food and beverage or discounts on your next car wash. So, for example, if you find yourself with 500 points, you can redeem that for $5 Dash Cash.
  • 100 points can also earn you an extra 10 cents per gallon off on fuel.
  • 400 points can be redeemed for a Best Car Wash.
HOW DO I GET STARTED?
From your smartphone, download the Dash In Rewards App which is available in the App Store and Google Play. It takes just a minute to sign up from your smartphone. Enter a few pieces of information to become a full member.
DO MY POINTS EXPIRE?
You have 12 months to redeem your points.
ANY RESTRICTIONS?
You can’t redeem points for age-restricted products such as cigarettes, other tobacco or vaping products, alcohol, and lottery.
CAN I COMBINE MY FUEL SAVINGS?
Yes, you can combine your Fuel Savings with points earned through the Dash In Rewards program. Here’s how: Say, you earn 100 points. As detailed above, you can redeem that at 10 cents per gallon of fuel when you fill up. Or, if you already have Fuel Savings on your account (like the 25-cents-per-gallon 60-day offer you got when you signed up), you can combine both discounts to save even more.
You can also combine Dash In Rewards Fuel Savings with the 20-cents-per-gallon savings earned when you buy a car wash with fuel.
It’s sort of like double-dipping, which is cool with us. There are just a few things to keep in mind:
  • Dash In Rewards fuel savings can’t be combined with other fuel rewards programs such as Shell or Exxon and fuel savings can be realized on transactions up to 25 gallons.
  • Outside of fuel savings programs, credit card restrictions limit typical fuel transactions to 50 gallons per fill up and/or 3 fuel transactions within 24 hours. There is also a limit of $175 total fuel EMV transaction for major credit cards.
WHERE ARE MY POINTS STORED?
Points are yours and available instantly on your first purchase and every purchase you make in the future. Did you make a purchase and don’t see the points on your App? Reach out to us here and we’ll see if there’s a problem.
I FORGOT MY PHONE. CAN I STILL EARN POINTS?
It happens to everyone. Put in your phone number (which is also your Loyalty Member ID) either in store at the pin pad for a store transaction or at the fuel pump pin pad for a fuel transaction.
WHERE CAN I FIND THE TERMS & CONDITIONS?
Those are always fun to read. There are copies at every Dash In location and on our website here.
WHAT ABOUT SECURITY? IS MY DATA SAFE?
We take your personal data extremely seriously at Dash In and we’re committed to keeping it secure and you informed and safe. You can review our Privacy Policy here.
ALL THESE QUESTIONS ARE MAKING ME HUNGRY. CAN I ORDER AHEAD?
We thought you’d never ask. Click the “Feeling Hungry” tab on the Dash In Rewards App home screen to get started or click the Order icon in the main navigation bar at the bottom of the App screen. If you haven’t saved a payment method in the App yet, now’s the time to do so. We will let you know when your order will be ready.
DO I HAVE TO REGISTER IN THE APP TO ORDER?
That’s how it’s possible. We need to know who’s ordering and how you’re paying before we can start preparing your order. Registering and setting up a form of payment are easy, and you’ll only have to do it once.
CAN I SAVE MY FAVORITE ORDER?
Why stop with one? You can add any of your recent orders to your favorites by clicking the heart icon.
WHAT IF AN ITEM OR INGREDIENT I WANT ISN’T AVAILABLE?
We’d like to say that never happens, and we are dedicated to keeping order options up to date. But if an item is temporarily out of stock, that selection should appear greyed out on the Dash In Rewards App.
WHEN CAN I PLACE A MOBILE ORDER?
During our normal hours. You can find them on your Dash In Rewards App under location details.
I HAVE AN ISSUE WITH MY ORDER. WHO DO I CONTACT?
At Dash In, we strive to deliver top-notch customer service. If something doesn’t meet your expectations, we want to know about it. Contact a store associate or submit any concerns via our customer support team here.
CAN I USE DASH IN REWARDS FOR A CAR WASH? HOW DOES THAT WORK?
Yes, you can. Select the Wash Icon in the main navigation bar at the bottom of the App screen. You can order a car wash with your fuel purchase and receive a 20-cent-per-gallon discount.
A code will immediately appear on your car wash order screen after your purchase. Under the Wash Icon, you can access any of your active car wash codes. Simply choose one and use it at the car wash kiosk. Car Wash codes are valid for 30 days from purchase.
DO THESE DISCOUNTS ALSO WORK AT SPLASH IN CAR WASH?
Yes. At participating locations, you can receive 20 cents off per gallon by adding a car wash to your fuel purchase whether ordering on the Dash In Rewards App or at the pump.
WHAT ABOUT AT THE GAS PUMP? CAN I USE DASH IN REWARDS APP TO PURCHASE FUEL?
Yes. Follow 3 easy steps:
  1. Select Pump & Pay – From your driver’s seat, select the pump # and your method of payment in the Dash In Rewards App. When available discounts can be applied in the App.
  2. Select Fuel Grade – At the pump, lift the nozzle & select your fuel grade.
  3. Finish & Earn – Replace the nozzle & we’ll email your receipt. Earn 1 point/gal for regular or diesel fuel and 2 points/gal for mid-grade or premium fuel.
HOW DO I PAY FOR WHAT I ORDER ON MY APP?
When you register, you’ll be asked to add payment details in your user profile section. This form of payment will be securely used when you place orders.
WHERE DO I STORE MY CREDIT CARD INFO? CAN I CHANGE IT?
You will need to enter your card in the App user profile section when you register your account. You can add multiple payment options, delete old ones, or make changes when you desire.
AND WHO IS POINTS THE PORCUPINE I KEEP HEARING ABOUT?
At your service to help introduce and navigate Dash In Rewards, earn loyalty points, save money, and get more out of being a valued friend of Dash In. Hey, life’s a journey and you need a friend that will steer you right.
Points the Porcupine

*Disclaimer – Member offers, mobile order ahead functionality and other Dash In Rewards programs apply at participating locations.

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